Credentials, Regulation, Accreditations & Memberships
Finders International is an award-winning probate research firm and we have worked hard to gain certification and recognition based on the thorough training and stringent procedures we operate. Our credentials, regulation, accreditations & memberships are all beneficial to the world of missing beneficiary tracing and more widely in reassuring our clients that we are a genuine professional forensic genealogy firm. Anyone engaging with us should have peace of mind that Finders International’s services are trustworthy, secure, positive and beneficial.
IAPPR
The International Association of Professional Probate Researchers (IAPPR) provides voluntary regulation across a global network of firms with the aim of promoting professional and ethical standards.
UK Probate Industry Awards 2019, 2020, 2021, 2022, 2023, 2024
Finders International were proud recipients of awards at the 2019, 2020, 2021, 2022, 2023 and 2024 ceremonies, including ‘Best Probate Research Firm.
British Wills and Probate Awards
Brought to you by Today’s Wills and Probate, the British Wills and Probate awards recognise the successes of those in the Wills and Probate sector. We are proud winners of the ‘Probate Research Firm of the Year’ category in 2020 and 2023.
Gold Trusted Services Award 2024
We have been presented with the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.
The National Association of Licensed Paralegals
NALP is the longest running UK membership body of paralegals and Finders International have more members than any other firm in our industry.
Association of Professional Genealogists (APG)
The APG is a globally recognised organisation dedicated to supporting those involved in genealogical services. We have more members than any other European firm.
ISO 9001
Finders International are certified in ISO 9001 which sets out the criteria for a quality management system and demonstrates our commitment to providing continual improvement of our customer’s requirements.
ISO/IEC 27001
Finders International have been awarded the ISO 27001 Certification for Information Security Management Systems, offering our client reassurance that we observe best practice procedures.
ISO 14001
We continue to promote our green credentials and our London and Edinburgh offices are proud to have been awarded ISO 14001 Environmental Management Certification. We are the first firm in our industry to hold this.
ISO 45001 : 2018
CPD
We are now accredited by the Continuous Professional Development (CPD) Certification Service. This means that we provide recognised educational learning which conforms to the CPD guidelines.
Cyber Essentials Certificate of Assurance
Cyber Essentials is a UK Government back scheme aiming to protect companies against cyber-attacks and we are the first firm in our industry to have achieved certification.
Internet Crystal Clear Mark
As part of the Plain English Campaign, the Internet Crystal Mark demonstrates our commitment to making our website content clear to visitors.
Law Society of Scotland
We are the first and only Probate Genealogy firm who are approved suppliers for the Law Society of Scotland.
LawNet
We have been LawNet's preferred supplier for genealogy and associated services since 2017.
APSE Approved Partner
The Association for Public Service Excellence aims to deliver excellence in local authority services throughout the UK and we are an Approved Partner.
GBC Accreditation
We are proud to be accredited by the Good Business Charter. The GBC consists of 10 components and more details for each of these components can be found on their website: www.goodbusinesscharter.com
ICCM
We are an Associate Corporate Member of the Institute of Cemetery and Crematorium Management (ICCM).
CTSI (Chartered Trading Standards Institute)
We are the first probate research company to become an approved Corporate Affiliate Member of the CTSI. Membership is for businesses who support and promote CTSI’s aims and values. It is for those who want to help their customers and staff by providing the information they need and promote good business practices.
CILEX
The Chartered Institute of Legal Executives (CILEx) is the professional association for 20,000 Chartered Legal Executive lawyers, paralegals and other legal practitioners in England and Wales.
Friends Against Scams
We are proud to be the first probate research firm to become Friends Against Scams. Our industry became well known through the BBC TV series Heir Hunters and Finders wish to remain vigilant and responsible in proving their credentials is backed by their commitment to Friends Against Scams.
Dementia Friends
Many of our staff have trained as Dementia Friends and we are proud to be the only UK probate research firm training staff to support this initiative.
CRUSE Bereavement Care
Our Public Sector team have attended Cruse Bereavement Care Training Workshops in Loss & Bereavement Awareness.
AVIVA Insurance
Finders International is an approved agent of AVIVA for missing beneficiary, missing will and empty property insurance and are the longest standing provider of online policies.
Financial Conduct Authority
We are authorised and regulated by the Financial Conduct Authority for our insurance business. Search the Financial Services Register using our company name or membership number: 310772.
Information Commissioners Office
ICO is the UK’s independent authority set up to uphold, promote and enforce the information rights of the public under the Data Protection Act 2018 (and GDPR). Our data protection registration number is Z6654345.
Companies House
We are registered under Finders Genealogists Ltd and our registration number is 3501521. Our full listing can be found at https://beta.companieshouse.gov.uk
UK Justice Directory
We are listed on the UK Justice Directory, an online resource helping connect our services to members of the public and firms alike.
The Professional Association of Legal Services
PALS membership is limited to those companies with a proven track record in the legal services industry so you know you are dealing with a reputable established and secure company.
UK Government Patent Office – Registered Trademarks
Our logos are registered under trade mark number UK00003282843. To check our listing enter our trade mark number at https://trademarks.ipo.gov.uk/ipo-tmcase
VAT ‘Value Added Tax’
The UK government tax applied to sales and services within the European Union. Our VAT registration number is 232 2694 21 which be verified on the European Commission website.
D&B D-U-N-S Number®
A unique nine-digit sequence recognised as the universal standard for identifying over 240 million businesses worldwide. Recognised, recommended and/or required by more than 50 global, industry and trade associations, including the United Nations, the U.S. Federal Government, the Australian Government and the European Commission. Finders DUNS Number: 23-502-1651
Living Wage
Finders International is proud to have been accredited as a Living Wage Employer and are committed to this voluntary standard for all our UK staff. We recognise the importance of being a responsible employer.
Elavon Secure
Customers can pay for our services by credit or debit card by phone with complete confidence that our systems are secure.